Effective Date: May 20, 2026
This Refund Policy governs your use of DropStart, also known as DropStart Chat, an AI-powered Shopify store editing application operated by Bizamatics LLC.
Refund Policy
All fees paid for DropStart, also referred to as DropStart Chat (the “Service”), including subscription fees, setup fees, and any other charges, are non-refundable.
No refunds will be provided unless the customer can demonstrate, to the reasonable satisfaction of Bizamatics LLC, that a material technical issue within the Service prevented the Service from delivering the core functionality expressly described at the time of purchase or subscription.
For purposes of this Refund Policy, “core functionality” means the ability of the Service to configure a Shopify store using artificial intelligence, including, where applicable, generating store content and importing products from supported third-party applications.
No refunds will be granted based on, without limitation:
- Dissatisfaction with AI-generated content, including business names, logos, images, or marketing copy;
- Subjective preferences regarding store design or product selections;
- Lack of sales, profitability, or business success;
- Changes in market conditions or customer demand;
- Issues caused by third-party platforms, suppliers, or integrations;
- Failure to review, edit, or approve generated content before use; or
- User error, misuse, or failure to follow instructions.
Bizamatics LLC reserves the sole right to determine whether a refund is warranted under this policy after reviewing the specific circumstances and any supporting documentation provided by the customer.
Contact
Questions may be directed to dropstartchat@dropstart.app.